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"I really like the fact that when I come to visit, Betty is always up, dressed, and in an area where she is around other people. I also appreciate that she is eating most meals in a dining room, and not in her own room. Your staff is always friendly and responsive to anything we have asked of them. Your nursing staff, while always kept very busy, does not give the appearance of being stressed and overworked, and they always make time to listen when something is needed. I have noticed that when they talk with Betty, they are caring in their way with her. Your admissions staff was also very helpful and you dietitian was persistent in connecting with me to discuss Betty’s diet.

I really appreciated that there was a meeting held very early on with my father-in-law and me to discuss my mother-in-law’s special needs in your facility. I also appreciate that your social services director, Rebecca, always has an open door to us and that she not only takes the time to listen to our needs, but she reacts on them immediately in our presence. I trust that when she says she will do something for us, it will get taken care of. "

- Lori P.
Family Member

Managed Care Programs

Country Villa Health Services has been successfully serving Managed Care members for over 20 years. For your convenience we are contracted with most major health plans. Many of the large medical groups in our service areas have chosen Country Villa as their skilled nursing facility of choice.

Many of the Country Villa healthcare centers have a specially trained Case Manager dedicated to our Managed Care residents. We pride ourselves on the exceptional Case Management program we have to offer. We define Case Management in the following way:

"Case Management is a collaborative process that relies on skillful assessments, planning, facilitation and resident advocacy to navigate through the complex healthcare system. Through clear communication and use of available resources our Case Manager must assist the resident, their loved ones and the clinical team to develop a plan that promotes safety, wellness and the highest possible level of independence."

Country Villa Managed Care Milestones and Programs:

  • One of the first existing capitated Managed Care contracts for a free-standing skilled nursing center in Southern California
  • Leased-bed programs with local Medical Groups
  • Managed Care and Case Management training
  • On-going Education and Managed Care industry updates
  • Contract Management
  • Case Management programs
  • Contracts with most major Managed Care health plans

 

Admissions Information

To inquire about our services, please use one of 3 ways:

Fill out our online
Inquiry Form

Send an e-mail message:
Click here

Speak to the Admissions Coordinator at any of our
Healthcare Centers

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