Country Villa Healthcare Centers have an organizational commitment to enhance the superiority of its services constantly through the use of Continuous Quality Improvement (C.Q.I.) principles of teamwork, problem solving, empowerment, customer focus and recognition.

Code of Ethics

For Country Villa, the most important element of a company's character is its commitment to honesty, integrity and ethical behavior. This commitment is crucial to achieving our mission of providing compassionate, humanistic and effective health care services in the community in which we serve. It is essential, therefore, that each employee understands and upholds certain principles that reflect our commitment to excellence.

We will achieve this goal through six principles. The ultimate goal in adhering to these principles is to provide quality health care and recognize outstanding employee performance.

• Honesty

  Be truthful in all our endeavors; be forthright with one another and with our residents, communities, suppliers and providers.

• Integrity

  Say what we mean, deliver what we promise, and stand for what is right.

• Respect

  Treat one another with dignity and fairness, appreciating the diversity of our workforce and the uniqueness of each employee and resident.

• Trust

  Build confidence through teamwork and open, candid communication.

• Responsibility

  Perform our jobs efficiently and report concerns in the workplace, including violations of laws, regulations and company policies.

• Citizenship

  Obey all federal, state and local laws and regulations and to do our part to enhance the communities where we live and work.