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"I want to say thank you to everyone here at this facility. I very much appreciate your care, concern and support for my brother John over the last two weeks.

Your facility is a pleasant place to visit and has been a comfort to my brother. He is hard to please but has appreciated your service and attention. And he liked the food too! And I appreciate that your place is clean and well-kept; it does not have that "nursing home" smell.

Mostly I appreciate you - the people. You have been very welcoming to me as a visitor. I am impressed with the caliber of all of you - from maintenance to nurses to office - you are all helpful, friendly, competent and you smile a lot.
Thank you!"

- Fred C.
Family Member

Our Core Values

Country Villa Healthcare Centers have an organizational commitment to enhance the superiority of its services constantly through the use of Continuous Quality Improvement (C.Q.I.) principles of teamwork, problem solving, empowerment, customer focus and recognition.

  • A Commitment to Quality
  • Respect for the Dignity of those we care for & work with
  • Encouragement to Change & Grow
  • Commitments to a Comfortable & Therapeutic Environment
  • Going the extra mile

Code of Ethics

For Country Villa, the most important element of a company's character is its commitment to honesty, integrity and ethical behavior. This commitment is crucial to achieving our mission of providing compassionate, humanistic and effective health care services in the community in which we serve. It is essential, therefore, that each employee understands and upholds certain principles that reflect our commitment to excellence.

We will achieve this goal through six principles. The ultimate goal in adhering to these principles is to provide quality health care and recognize outstanding employee performance.

  • Honesty

    Be truthful in all our endeavors; be forthright with one another and with our residents, communities, suppliers and providers.

  • Integrity

    Say what we mean, deliver what we promise, and stand for what is right.

  • Respect

    Treat one another with dignity and fairness, appreciating the diversity of our workforce and the uniqueness of each employee and resident.

  • Trust

    Build confidence through teamwork and open, candid communication.

  • Responsibility

    Perform our jobs efficiently and report concerns in the workplace, including violations of laws, regulations and company policies.

  • Citizenship

    Obey all federal, state and local laws and regulations and to do our part to enhance the communities where we live and work.

 

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